Avaya IP Office Platform Basic Integration Configuration Workshop (Course Code - 7720C)

Location: Blenheim House Crabtree Office Village Eversley Way, Egham, TW20 8RY, United Kingdom
Venue: ScanSource University, Egham
Dates/Times: Monday, 24th September - Friday, 28th September 2018
Registration Fee: £900.00 per student

Course Duration – 5 days                                         

Delivery Media – Classroom/Instructor Led

Target Audience – technicians with the responsibility for installing, maintaining and supporting IP Office customer solutions

Avaya Professional Credential Target – this workshop is a key learning opportunity for the Avaya Implementation Professional Specialist (AIPS) credential and prepares participants for the      
Avaya IP Office Platform Integration & Configuration Test – 7720T

Workshop Overview

The workshop provides the participants with practical, hands-on experience configuring and installing IP Office with the current levels of hardware and software.

On completion of the class, participants will be able to:

  • Identify IP 500v2 components – Control Units and Expansion Modules; Base Cards and Expansion Cards supporting Analogue, Digital Trunks and Telephones
  • Install, Upgrade and Manage IP Office System Hardware and Software, using IP Office Manager – Incoming Call Routes, Trunks, Users, System Licenses, SIP and IP Endpoints
  • Understand and configure key IP Office Applications - Voicemail Pro and One-x Portal
  • Understand and Utilise Web Management – Server Edition, Voicemail Pro/Call Flows and One-x Server applications
  • Understand Monitoring and Troubleshooting Methods – System Status Application (SSA)


For further information please contact:

Email – training.europe@scansourcecommunications.eu            Telephone –   +44 (0) 1784 740 000